Free worldwide shipping

Every order ships fully insured, tracked, and safely packaged, no matter where you are in the world.

Timing & Delivery

• Order Cutoff: 2:00 PM PST (Monday – Saturday)
• Handling / Processing Time: 1–3 business days (Mon – Sat)
• Transit Time: 7–10 business days (Mon – Sat)
• Total Estimated Delivery: 8–13 business days
• Shipping Cost: Free worldwide (Fully Insured)

(Note: Custom or made-to-order designs may require additional production time prior to shipment. You will be notified via email once production begins.)

Tracking & Delivery Security

• Tracking: You will receive a tracking link via email the moment your order leaves our Office.
• Signature Required: Because our jewelry is high-value, all deliveries require a signature upon delivery to ensure your package arrives safely.

Damaged or Lost Shipments

All shipments are 100% insured. If your package arrives damaged, tampered with, or goes missing in transit, please notify us within 48 hours of delivery at info@rmjewelsshop.com so our team can resolve the issue immediately.

Customs & Duties

International orders may attract local customs duties. Any fees are the responsibility of the buyer.

Returns

We accept returns within 30 days of delivery for a full refund. Free returns. Items must be unworn and in original packaging. See our full return policy for details.

Questions

Reach us any time at info@rmjewelsshop.com— we usually reply within 24 hours.